Splash into Summer: Your Guide to Pool Access

Leena Cherian • June 9, 2025

As the temperatures climb, the community pool quickly becomes a go-to destination for cooling off, unwinding, and connecting with neighbors. It’s helpful to know how pool access is handled and the guidelines in place to ensure a safe and pleasant environment for all.


Homeowners are required to register a phone number through the app to gain pool access. To complete your registration, please follow these steps:

  • Download 'VIZpin SMART' app from the Google Play store or i Tunes App store.
  • Open the app and Register as a new user. Fill in all the details.
  • You will receive an SMS with a  security code after the registration is complete. Enter the security code.
  • Enter the location- ID if provided by the Building Manager otherwise Tap continue.
  • Proceed to Login  using the phone number and password entered during registration.
  • Tap "Allow" for the permission requests when asked.
  • Tap the grey key to retrieve your VIZpin keys after the Building Manager grants you access.


Registration instructions for VIZpin can be found on the document section of the portal. Only 1 access per property is provided. Additional access must be requested using the form HERE. 


Please remember to follow all posted rules, supervise children at all times, and respect quiet hours and guest limits. Let’s work together to keep the pool area clean, safe, and enjoyable for everyone.


Enjoy your summer and make the most of your community pool—safely and responsibly!

Terrace Brook Pool Rules

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