Ashoka Lion| Property Management Vendor Hub

Ashoka Lion  vendors can use this page to submit invoices, or update their information or access our policies. Vendors will find menu items that can help them update documents, their information, or submit invoices.


Property Management Vendors | Invoice Submission


 

  •  All vendors are required to submit their invoices along with any pictures or videos showing completion of work by using the Invoice Upload form on this page.
  • Each invoice is subject to review and verification before payment is approved.
  • Verification may require one of our staff to visit the site to confirm all work is completed before the payment is approved if property is vacant or unoccupied
  • At a occupied property, the property management staff will contact person who submitted or a person at the property that can verify that the work was completed.
  • Some examples of scenarios that result in verification: failure to submit pictures and/or videos, pictures and/or video are unclear/poor quality, pictures do not fully display all areas that were repaired, if repairs resulted in hauling (e.g. sheet rock demo/replacement, appliance replacement, etc.) pictures must include all areas of the home - including the garage interior, front/rear yard, all interior rooms - showing no trash is on the property at completion of work, pictures submitted are not date and time stamped, etc.

 

 Property Management Vendors| Payments

 

  • Payments are made on the 15th and 30th for all APPROVED invoices only (please note that invoices must be received by the 8th to qualify for the 15th and by the 22nd to qualify for the 30th to allow for sufficient time to review work completion and approve the invoice for payment - we request all vendors submit pictures of work completion as it can expedite the payment process. FOR FEBRUARY ONLY - As the final day of the month is before the 30th, payment will be issued by the 2nd of MARCH.
  • If the 15th or 30th falls on a banking holiday or weekend day, payment will be made on the following business day.
  • Payments are made via the following methods:
  • ACH ( fastest payment method)
  • Bank mailed check ( method. NOTE - address must be up to date, failure to provide updated address that results in any fees for reissuing the payment may result in the fees we incur being assessed against the reissued payment).

 


 Accounting Services


New Vendor Onboarding

Work Order FAQ


  • How Can I send Invoices

    If you receive a link to a work order and it requests you to accept, then you can click the link to upload invoices,etc. 


    Ashoka Lion Work Order Invoice Upload

  • How can I update you on jobs

    You can update jobs notes and add pics through your vendor portal from the work order link.


    Uploading Notes and Photos for Ashoka Lion Work Orders

  • How can I schedule jobs with tenants?

    Vendor can schedule jobs if tenants gives times or preferred times to communicate and figure out works best. 


    Scheduling Jobs between tenants and vendors

  • Communicating with tenants by text and email

    You can use our system to create a text number that will track all  text between you and tenant. 


    Setup temporary text and email


    Once verified, the vendor will be given a temporary SMS number.  The benefits of generating a temporary SMS number for work orders are as follows:


    • They expire after 30 days
    • They protect both vendor and tenant privacy
    • They allow for text messages between vendors and tenants to be tracked in AppFolio on the work order's page
    • When the vendor sends a text to the tenant, AppFolio also sends a disclaimer stating that the text conversation is being recorded.

Share by: