Completion Standards
All work must be completed in a professional, safe, and workmanlike manner and in accordance with the approved work order, applicable standards, and Property Management requirements.
Vendors are responsible for:
- Completing the approved scope of work properly and thoroughly without omitting required repairs or services.
- Using appropriate, quality materials, tools, and workmanship suitable for the repair or service being performed.
- Following applicable manufacturer requirements, building standards, and safety procedures when performing the work.
- Leaving the work area clean, orderly, and free of construction debris upon completion.
- Properly removing and disposing of materials, trash, packaging, and debris when disposal is included in the approved work order.
- Taking reasonable care to protect the property and surrounding areas from damage while work is being performed.
- Notifying Property Management promptly if concealed damage, unexpected conditions, code concerns, or additional repairs are discovered.
- Providing before-and-after photos or other completion documentation when required.
- Confirming completion of the approved work and notifying Property Management of any items that could not be completed as authorized.
Additional Repairs
Vendors must not proceed with additional repairs, upgrades, or work outside the approved scope until written authorization has been received from Property Management.
Discovering additional work does not automatically authorize the vendor to perform it. Vendors should document the issue, provide an estimate when requested, and wait for written approval before proceeding.
Failure to follow these requirements may result in
unapproved charges being rejected
and may require corrective work at the vendor's expense.
