Invoice Review and Approval
Submitting an invoice does not constitute approval for payment. In simple terms, sending an invoice does not guarantee that the vendor will be paid the amount requested.
Before payment is processed, Property Management will review the invoice and supporting documentation to verify that:
- The work was properly authorized.
- The approved work was completed as requested.
- The work was completed properly and meets applicable standards.
- The charges match the approved scope, estimate, and pricing.
- Any additional work or charges received the required approval before being performed.
- Required photos, receipts, permits, and other supporting documentation have been provided.
- The invoice contains accurate, complete, and consistent information.
- The charges have not been previously billed or paid.
Invoice Corrections and Payment Delays
If an invoice is missing information, contains discrepancies, includes unauthorized charges, or does not have the required supporting documentation, Property Management may return the invoice to the vendor for clarification or correction.
Payment may be delayed until all questions or discrepancies are resolved and the invoice has been properly approved. Vendors should review invoices carefully before submission to help avoid processing delays.
Property Management may also request additional information or documentation when necessary to verify the work performed or charges submitted.
Vendor Responsibility
Vendors are responsible for submitting invoices that accurately reflect the services and materials provided. An invoice should include sufficient detail and documentation to allow Property Management to verify the work and charges.
Submitting complete, accurate, and properly documented invoices helps ensure efficient processing and timely payment.
